Privacy Policy
Last updated: October 2026
This Privacy Policy explains how Plankly (“the Game”, “we”, “us”), published by TDzStudio, handles information when you play. The Game needs no account and no sign-in, and the puzzles work offline.
Information we process
| Data | Purpose |
|---|---|
| Anonymous player ID (Firebase anonymous sign-in) | Save your level progress, stars, Cogs and cosmetics, and identify your leaderboard row. It is created automatically at first launch and is not tied to an email, phone number or social account. |
| Display name & best score (online leaderboard) | If you play online, the display name you choose and your scores are uploaded to our servers and shown publicly on a global leaderboard visible to other players. |
| Gameplay & usage events | Understand which levels and features are used, so we can improve them (Google Analytics for Firebase). |
| Advertising identifier (IDFA on iOS / Advertising ID on Android) | Show ads and, where you allow it, measure ad performance. See “Ads and tracking” below. |
| Purchase status | Deliver and restore the Bench pass subscription and Cogs top-ups. Payment itself is handled by Apple or Google — we never see your card details. |
| Approximate region | Inferred by our ad and analytics providers from your IP address, to choose appropriate ads and content. We do not request device location. |
| Crash & performance diagnostics | When the Game stops unexpectedly, a report is sent so we can fix it (Firebase Crashlytics). It contains the error, the stack trace, the device model and the OS version — not the contents of your save and nothing you have typed. |
We do not ask for your real name, email address, phone number, contacts, photos, or precise location. There is no chat and no online multiplayer; the only content other players can see is the display name and score on your leaderboard row. Play offline if you prefer not to appear there.
Display names & leaderboard moderation
The display name is the only thing a player can write that another player ever sees. It appears on the global leaderboard next to your best score, and the Game suggests one for you so you never have to invent one. There is no chat, no messaging, no comments, no profile text and no photo or file upload anywhere in Plankly.
A display name must not contain:
- hateful, harassing, sexual, violent or otherwise objectionable language;
- anyone's personal information — real names, addresses, phone numbers, emails, handles;
- impersonation of another person, of TDzStudio, or of Apple or Google;
- advertising, links, or attempts to sell or promote anything.
Reporting a name. Email support@vion.fun with the subject “Plankly leaderboard report”, the name exactly as it appears, and a screenshot if you have one. We aim to answer reports of objectionable names within 24 hours and to act on the ones we uphold in the same reply.
What we do about it. A name that breaks the rules above is removed or reset, and the leaderboard entry is taken down with it. Where the same anonymous player ID keeps posting objectionable names, we bar that ID from the leaderboard entirely — it can still play every level, offline and online, but it no longer publishes a name. We may also remove a name we reasonably believe to be inappropriate without a report.
If you would rather not appear at all, play offline: the levels, the woods and the rewards all work with no connection, and nothing is published. You can also change your display name at any time from the profile screen, or ask us to delete your entry — see “Your choices & rights” below.
Ads and tracking
The Game shows ads through Google AdMob — occasional interstitials between levels, and opt-in rewarded ads you choose to watch for a bonus, such as a tool on a tight board. There is no banner ad in Plankly. Ad partners may use your advertising identifier to serve and measure ads.
- On iOS we ask for your permission through App Tracking Transparency before any tracking. You can decline, and the Game still works.
- In the EEA, the UK and Switzerland a consent form asks how your data may be used for advertising. If you do not consent, ads are non-personalized.
- You can reset or limit your advertising identifier at any time in your device settings.
Holding an active Bench pass removes the interstitials. Rewarded ads remain available if you want them.
Service providers
- Google — AdMob (ads), Google Analytics for Firebase (analytics), Firebase Authentication (anonymous ID), Cloud Firestore (leaderboard and profile).
- Apple App Store / Google Play — process in-app purchases and subscriptions.
These providers process data under their own privacy policies.
Children
Plankly is family-friendly and non-violent, but it is not directed to children: it serves ads and analytics and is not enrolled in Apple's Kids category or Google Play's Designed for Families programme. We do not knowingly collect personal information from children. Where required, ads are served in a child-appropriate manner and behavioural advertising is limited. If you believe a child has provided personal data, contact us and we will delete it.
Data storage & retention
Your level progress, stars, Cogs and cosmetics are stored on your device and are removed when you delete the Game. Your profile and leaderboard entry (anonymous ID, display name, scores, workshop hand) are stored in Cloud Firestore for as long as the entry exists on the leaderboard, or until you ask us to delete it. Analytics data is retained only as long as needed for the purposes above.
Your choices & rights
- Delete your online data. Email support@vion.fun with the subject “Plankly data deletion request” and include your in-game display name. We will delete your profile and leaderboard entry and confirm by reply, normally within a few business days.
- Delete all data held on your device by uninstalling the Game.
- Reset your advertising identifier, or turn off personalized ads, in your device settings.
- Decline tracking at the iOS App Tracking Transparency prompt, or withdraw advertising consent where the consent form is shown.
- Request access to the data associated with your anonymous ID by contacting us.
Changes
We may update this policy; material changes will be reflected by the “Last updated” date above.
Contact
Questions? Email support@vion.fun or visit our Support page.