Support
Galaxy Guardian: Survivor — by TDzStudio
Need a hand, Guardian?
We're happy to help with anything about Galaxy Guardian: Survivor — gameplay questions, bug reports, purchase issues, or account and data requests.
We typically reply within 1–2 business days.
Before you write
- Tell us your device model and OS version (e.g. iPad Air, iPadOS 18).
- Describe what happened and the steps to reproduce it.
- For purchase issues, include the approximate date and the pack you bought.
Purchases & restore
Coin packs are one-time consumable purchases. If a purchase didn't credit your coins, open the Coin Shop and tap Restore purchases, then contact us if it still isn't resolved.
Privacy & data
To access or delete data associated with your anonymous account, email us at support@vion.fun. See our Privacy Policy for details.